Mastering the Basics: Simple Lessons for Achieving Success in Business
Do you ever feel pressured to learn the latest strategies just to stay ahead of your peers? Are there times when you feel intimidated by colleagues with fancy titles or advanced degrees who don’t shy away from sharing their opinions? We can all fall into the trap of getting caught up in a competitive and stressful work environment and the result can negatively impact our confidence and ability to maximize our potential. Based on business lessons and techniques that Dean Karrel learned throughout his career this book reveals that common sense, integrity, character, and the importance of self-confidence are the critical cornerstones of being successful and fulfilled in business. Being yourself, working to the best of your ability, and mastering the basics is what can set you apart from the rest! Just a few of the nearly two hundred topics covered include:
- Learning social and soft skills
- The value of emotional intelligence
- The importance of planning and preparation
- Working for a micromanager
- Keeping things simple and avoiding distractions
- Vulnerability is a positive quality
- Prioritizing and focusing on what really matters
- Why you shouldn’t be afraid you don’t know something
Inside the Liberal Arts: Critical Thinking and Citizenship
Inside the Liberal Arts accomplishes two ambitious goals at once, and shows why they are inseparable: It explains the nature and purpose of liberal learning – to produce critical thinkers and well-rounded democratic citizens – and offers a probing, accessible guided tour of critical thinking, emphasizing the analytic skills that form the intellectual core of all higher education. Becoming better critical thinkers doesn’t mean we have to become philosophers. As users of language, Scheuer explains, we’re already philosophers. Advanced critical thinking simply makes us better philosophers – and better learners and citizens. In lucid and often witty prose, Scheuer guides us through the moral and conceptual heart of the liberal education ideal. In an era when colleges and universities are struggling to convey the value of that ideal to students and parents, Inside the Liberal Arts will be a lasting aid to intellectual excellence, and a benchmark for understanding what it means to be an educated citizen.
More info →Leading with Questions: How Leaders Discover Powerful Answers by Knowing How and What to Ask
In this newly revised third edition of Leading with Questions, renowned global leadership consultants Michael Marquardt and Bob Tiede describe how to ask powerful questions that generate short-term and long-term results and success. They show you how effective leaders use questions to encourage participation and teamwork, foster creative thinking, empower others, create relationships with customers, and solve problems.
The authors offer step-by-step guidance on the process of learning the art of questioning and techniques―like active listening and follow-ups – you can use in myriad situations with individuals, teams, and entire organizations. You’ll also find:
- The most recent research on how questions change people and companies for the better
- Interviews with over 40 world-leading executives and managers from a wide variety of industries and regions
- Concrete, hands-on strategies for generating short-term results and long-term change with questions
Perfect for managers, executives, and other business leaders, Leading with Questions will earn a place on the bookshelves of anyone interested in better engaging with and leading others.
More info →The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation
The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction.
As a Certified Forensic Interviewer, Michael Reddington traveled the world for many years conducting interrogations and teaching professional investigators how to obtain the truth with non-confrontational techniques. His experience in the interrogation room opened his eyes to the strategic, ethical observation, and persuasion techniques necessary to influence people to share sensitive information under vulnerable circumstances. Now, he coaches leaders working to build valuable relationships and affect more positive results.
The Disciplined Listening Method provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. The seven core behaviors of the Disciplined Listening Method position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior.
More info →Forgotten War (A Matt Drake Novel Book 4)
A brotherhood born in battle is endangered by a deadly secret in the latest astonishing thriller from the New York Times bestselling author of Tom Clancy Zero Hour and Hostile Intent.
As a team, Matt Drake and his partner, Frodo, have watched each other's backs through some very dark days. But one thing they've never doubted was their commitment to each other...until now.
Frodo has been accused of a war crime ten years after leaving Afghanistan. Matt is determined to prove his friend innocent, but what will he do when he finds that his closest friend has secrets he won't share?
More info →Why Black Wealth Matters in White America
Finally, a Book That Tells the Truth About Black Americans and Money
We're often told that anyone can make it if they just work hard enough, but what does that really mean when the odds are stacked against us from the start?
Are you an African American entrepreneur looking to invest in knowledge to be rich or richer despite the obstacles in your way?
Do you wish to discover valuable resources to help you achieve financial success and create lasting change for the Black community?
Do you want to understand how racism works and what you can do to fight it as an entrepreneur?
Why Black Wealth Matters in White America: Turning Black Spending Power Into Generational Wealth is a detailed manifesto that teaches how to achieve Black generational wealth.
In this book, Solomon recounts his first-hand experiences with diversity, determination, and proven successes to demonstrate that generational wealth is attainable. From his rise to affluence, to financial devastation, and back to a position of monetary abundance, the words directly from Solomon in this book will engage his audience to take action.
In this intimate, raw, and reflective narrative, Solomon reveals:
- knowledge and information you need to be financially successful as an African American entrepreneur
- insights and strategies for building wealth
- a wealth of knowledge that will help you to realize and reach your financial goals
- actionable plans to increase your net worth and achieve financial freedom
- a unique perspective on financial success
- a blueprint for reinventing your financial destiny
- information about the tradition, politics, and policies that affect the African American community and what you can do about it
"Solomon will show you how to ignite a success mindset, sharpen your skillset and monetize your ideas. This book is a groundbreaking read! Get ready to experience an incredible journey that will open a new realm of enrichment as you apply these outstanding principles."
- Les Brown, world renowned motivational speaker
While this book is an essential read for anyone who wants to understand the unique challenges African Americans face when it comes to money, it offers the tools for financial success tailored specifically for Black entrepreneurs.
If you want to finally achieve the financial freedom you truly deserve and break down the barriers preventing you from being left out of the American Dream, then it's time to read Why Black Wealth Matters in White America.
This book contains valuable insights on:
- The Making of the American Racial Wealth Gap
- How Corporate America Benefits from Black Spending
- The Politics & Policies That Power Systemic Racism
- Reinventing Our Financial Destiny and Influence
Solomon's no-nonsense approach to financial wisdom will get you fired up and inspire you to put his blueprint for reinventing your financial destiny into motion immediately. By taking advantage of Solomon's roadmap to financial freedom and self-empowerment, you will finally have the knowledge and tools you need to build wealth and create lasting change.
Get ready to reinvent your financial destiny and influence to create real wealth!
More info →Never Sit in the Lobby: 57 Winning Sales Factors to Grow a Business and Build a Career Selling
Are you in sales and want to win more customers, make more money, and build a solid reputation that skyrockets your career? Success in selling doesn’t always depend on doing everything right. Closing a deal often relies on remembering what not to do—like don’t hate on your competition and never fax the facts.After three decades in the office trenches, Glenn Poulos has figured out exactly what to do—and what to avoid—to get the deal.Get results and stay on top of your sales game with the personal wisdom, expert storytelling, and effective business strategy found in Never Sit in the Lobby! Inspired by real-life lessons that shaped Glenn’s career, this guide provides 57 factors for navigating the interpersonal dynamics of selling and the art of negotiation to help you sidestep common costly mistakes—before you lose the sale.You’ll discover:
- How to show them the WSP, a method to maximize you and your product’s attractiveness in the eye of your customer.
- The power of greed-based learning to help you effortlessly obtain the knowledge you need to sell your product.
- The 10 types of challenging customers.
- Secrets to make your emails and voice mails count, including example scripts that will start a digital dialogue rather than get screened.
- Communication and public speaking skills that increase your influence, like active listening, confident body language, and rapport subtleties.
Showcase winning sales factors that close the deal! Get Never Sit in the Lobby and better connect with new customers and build better relationships for the best opportunities that benefit both of you.
More info →Flying in the Face of Fear: A Fighter Pilot’s Lessons on Leading with Courage
Proven principles of leadership from a veteran fighter pilot and military leader
In Flying in the Face of Fear: A Fighter Pilot's Lessons on Leading with Courage, former fighter pilot and retired Air Force Colonel Kim "KC" Campbell delivers an inspiring and practical discussion of leadership and decision-making. In the book, you'll follow the author's journey through the principles that got her through her 24-year career in the high-stakes and high-risk world of aerial combat.
You'll discover lessons and stories that will serve as a resource for you as you lead your employees, students, and others through the challenges of life and work, learning to create a positive impact and make a big difference in the lives of the people who follow you. You'll also find:
- Specific strategies and techniques for leading in situations of extreme stress and risk
- Methods for female leaders to overcome the challenges of working in male-dominated environments
- Ways to act in critical moments by recognizing that being brave and afraid at the same time is both normal and necessary
An essential leadership blueprint for business and military professionals seeking to improve their ability to inspire others to greater achievements, Flying in the Face of Fear will also earn a place in the libraries of young and mid-career professionals looking for mentorship and sound, proven advice.
The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder
Today we are facing the “The Great Resignation.” People are resigning from the workforce or, possibly worse, resigning themselves to an unsatisfying status quo and being disengaged at work. They’ve quit…but stayed. Neither outcome is “great.”
Mark A. Mears prefers to redefine this era as “The Great Repurposing”—an opportunity to focus on what (and who) really matters most to create deeper meaning in our life and work. He shows us that WHO we "serve" is even more important than our WHY—in fact, it can lead us to our WHY and subsequently our HOW and WHAT. The emphasis Mears places on "serve" is on purpose; especially given the fact that team members don't leave bad companies, they leave bad leaders. And Mark believes the very best kind of leaders are servant leaders—those who help us grow into our God-given purpose.
In The Purposeful Growth Revolution, Mears shares a wealth of personal experiences as a C-Suite executive, relevant examples of best practices, and insights from both research and subject matter experts to unveil his revolutionary 4 LEAF GROWTH model based upon “The Higher Power of 4s” (Think 4-circle Venn diagram) where a leaf serves as both a metaphor for growth as well as an acronym which stands for Leadership, Engagement, Accountability, and Fulfillment.
In this book, you will learn to apply 4 holistic and revolutionary processes found in nature to help individuals, teams, and organizations find purpose, fulfill their true growth potential, and leave a living legacy—what Mears calls paying it backward. All designed to fulfill Purposeful Growth, Purposeful Self, Purposeful Work, and a Purposeful Life.
The world of work is changing—on purpose.Are you ready to grow into yours?
The Purposeful Growth Revolution is on!
Mark A. Mears is an author, keynote speaker, consultant, and visionary business leader with a significant track record of building shareholder value. He has driven innovation and profitable growth among world-class, high-profile brands such as PepsiCo/Pizza Hut, McDonald’s, Frito-Lay, JCPenney, NBCUniversal, and The Cheesecake Factory.
Today, Mark serves as Chief Growth Officer for LEAF Growth Ventures, LLC—a consulting firm helping individuals, teams, and organizations find purpose in fulfilling their true growth potential while making a positive, lasting difference in the world.
To take a free Purposeful Growth Self-Assessment and find out how to grow with Mark, please visit his website at www.MarkAMears.com
More info →View From Above: An Astronaut Photographs the World
A NASA astronaut and distinguished space photographer who spent more than seven months off the planet presents the infinite wonder of his astonishing aerial images of Earth, along with captivating tales of life at the edge of the atmosphere.
Astounding photographs of our world from outer space and edge-of-your-seat stories of survival in orbit--including close collegiality with Russian cosmonauts--make this a dazzling, personal account of living on the space shuttle. Few people get the experience of seeing the world from outer space--and no one has taken as many pictures of Earth from above as Terry Virts. Celebrated NASA astronaut, pilot of the space shuttle, crew member on Soyuz, and commander of the International Space Station, Virts has spent more than 200 days in space--and very few of those days went by without his reaching for his camera.
Now as never before, Virts shares the astronaut's view of the world, offering stunning aerial views of our planet and the vastness that surrounds it. The colors, shapes, details--and the stories they tell--are endlessly fascinating. Virts's book marries his exquisite photographs with glimpses of everyday life in orbit, including candid shots of fellow astronauts Scott Kelly and Samantha Cristoforetti. Amid this amazing show of Earth spectacles, he reflects on how the astronaut's point of view has shaped his life and spirit. Filled with magnificent photographs that will astonish and inspire, this book--and its intrepid author--becomes our guide to a new way of looking at the world.
More info →Lead From You: We need aware, authentic and emotionally intelligent leaders. Leading from their best selves.
How do you become the aware, authentic and emotionally intelligent leader needed to facilitate the trust, innovation, agility, engagement and success that the fast changing environment of today demands? How do you develop the competencies that enable the heads up leadership style every organisation needs today, just to remain competitive?
Some leaders know about these requirements but struggle to find their way. These leaders understand intuitively that the way they lead now is unsustainable for them and for their people but cannot seem to change direction. Other leaders see their competition evolving, but keep their heads stuck in the sand, too uncomfortable with change to change.
Because we are often unknowingly guided by assumptions and biases, or too influenced by a culture when deciding how to lead, we can limit our capabilities as if blindfolded. We are often unaware of our conditioning, but with a little insight, choices open up for us so we can drop the shackles that bind us to our one way thinking, emotions and behaviours.
The clarity that comes from awareness allows us to operate with a purpose and authenticity that operates like a bright light, guiding us and our people through the fog of challenge and change.
Aidan James Higgins BE MBA is a Leadership and Teamwork Specialist with over 30 years experience working with organisations of all sizes in various roles from Consultant to CEO. Working with world class teachers and some wonderful clients over the last 20 years he has gained a greater understanding of how people perform at their best. Aidan is also a certified Enneagram Teacher and a Master Practitioner of NLP, and he brings a very original and effective perspective to organisational leadership. For well over a decade now, he has been running leadership programs that develop Awareness, Authenticity and Emotional Intelligence in leaders and leadership teams from all levels of the public and private sectors. Leaders who engage with and implement the concepts he teaches often report life-changing insights, improved performance and greater success in achieving their goals.
More info →Like, Literally, Dude: Arguing for the Good in Bad English
Paranoid about the “ums” and “uhs” that pepper your presentations? Concerned that people notice your vocal fry? Bewildered by “hella” or the meteoric rise of “so”? What if these features of our speech weren’t a sign of cultural and linguistic degeneration, but rather, some of the most dynamic and revolutionary tools at our disposal?
In Like, Literally, Dude, linguist Valerie Fridland shows how we can re-imagine these forms as exciting new linguistic frontiers rather than our culture’s impending demise. With delightful irreverence and expertise built over two decades of research, Fridland weaves together history, psychology, science, and laugh-out-loud anecdotes to explain why we speak the way we do today, and how that impacts what our kids may be saying tomorrow. She teaches us that language is both function and fashion, and that though we often blame the young, the female, and the uneducated for its downfall, we should actually thank them for their linguistic ingenuity.
By exploring the dark corners every English teacher has taught us to avoid, Like, Literally, Dude redeems our most pilloried linguistic quirks, arguing that they are fundamental to our social, professional, and romantic success—perhaps even more so than our clothing or our resumes. It explains how filled pauses benefit both speakers and listeners; how the use of “dude” can help people bond across social divides; why we’re always trying to make our intensifiers ever more intense; as well as many other language tics, habits, and developments.
Language change is natural, built into the language system itself, and we wouldn’t be who we are without it. Like, Literally, Dude celebrates the dynamic, ongoing, and empowering evolution of language, and it will speak to anyone who talks, or listens, inspiring them to communicate dynamically and effectively in their daily lives.
More info →Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems
Life is full of paradoxes. How can we each express our individuality while also being a team player? How do we balance work and life? How can we improve diversity while promoting opportunities for all? How can we manage the core business while innovating for the future?
For many of us, these competing and interwoven demands are a source of conflict. Since our brains love to make either-or choices, we choose one option over the other. We deal with the uncertainty by asserting certainty.
There's a better way.
In Both/And Thinking, Wendy Smith and Marianne Lewis help readers cope with multiple, knotted tensions at the same time. Drawing from more than twenty years of pioneering research, they provide tools and lessons for transforming these tensions into opportunities for innovation and personal growth.
Filled with practical advice and fascinating stories—including firsthand tales from IBM, LEGO, and Unilever, as well as from startups, nonprofits, and even an inn at one of the four corners of the world—Both/And Thinking will change the way you approach your most vexing problems.
More info →The Fabric of Character: Aristotle’s Theory of Virtue
Most traditional accounts of Aristotle's theory of ethical education neglect its cognitive aspects. This book asserts that, in Aristotle's view, excellence of character comprises both the sentiments and practical reason. Sherman focuses particularly on four aspects of practical reason as
they relate to character: moral perception, choicemaking, collaboration, and the development of those capacities in moral education. Throughout the book, she is sensitive to contemporary moral debates, and indicates the extent to which Aristotle's account of practical reason provides an
alternative to theories of impartial reason.
ARISTOTLE’S ETHICS: CRITICAL ESSAYS
The ethics of Aristotle (384-322 B.C.), and virtue ethics in general, have seen a resurgence of interest over the past few decades. No longer do utilitarianism and Kantian ethics on their own dominate the moral landscape. In addition, Aristotelian themes fill out that landscape, with such issues as the importance of friendship and emotions in a good life, the role of moral perception in wise choice, the nature of happiness and its constitution, moral education and habituation, finding a stable home in contemporary moral debate. The essays in this volume represent the best of that debate. Taken together, they provide a close analysis of central arguments in Aristotle's Nicomachean Ethics. But they do more than that. Each shows the enduring interest of the questions Aristotle himself subtly and complexly raises in the context of his own contemporary discussions.
More info →Making a Necessity of Virtue: Aristotle and Kant on Virtue
This book is the first to offer a detailed analysis of Aristotelian and Kantian ethics together, in a way that remains faithful to the texts and responsive to debates in contemporary ethics. Recent moral philosophy has seen a revival of interest in the concept of virtue, and with it a reassessment of the role of virtue in the work of Aristotle and Kant. This book brings that re-assessment to a new level of sophistication. Nancy Sherman argues that Kant preserves a notion of virtue in his moral theory that bears recognisable traces of the Aristotelian and Stoic traditions, and that his complex anthropology of morals brings him into surprising alliance with Aristotle. She develops her argument through close readings of major texts by both Aristotle and Kant, illustrating points of congruence and contrast.
More info →STOIC WARRIORS: THE ANCIENT PHILOSOPHY BEHIND THE MILITARY MIND
While few soldiers may have read the works of Epictetus or Marcus Aurelius, it is undoubtedly true that the ancient philosophy known as Stoicism guides the actions of many in the military. Soldiers and seamen learn early in their training "to suck it up," to endure, to put aside their feelings and to get on with the mission.
More info →Stoic Wisdom: Ancient Lessons for Modern Resilience
Bringing ancient ideas to bear on 21st century concerns ― from workers facing stress and burnout to first responders in a pandemic, from soldiers on the battlefield to citizens fighting for racial justice ― Sherman shows how Stoicism can help us fulfil the promise of our shared humanity.
More info →The Power of Conscious Connection: 4 Habits to Transform How You Live and Lead
It’s more than just a book; it’s a movement that encourages the reader to be more present, more engaged, and more attuned to the intricacies of our interconnected world. Fox crafts a passionate plea for us to reimagine our roles, not just as leaders, but as global citizens, capable of inspiring and influencing change through conscious connection.
Harnessing the power of her signature model, the LOVE (Listen, Observe, Value, Engage) system, she illuminates the profound impact of these four habits. Each page of this book will stir you to the core, awaken your senses, and challenge you to commit to a new way of living and leading. It’s about feeling more alive, more connected, more fulfilled. It’s about inspiring you to play your part in co-creating a world that truly matters—a world that we all would love to live in.
The Power of Conscious Connection is more than a leadership guide—it’s a blueprint for a more conscious, compassionate, and connected world. This book is a call to action. It’s a call to connect . . . consciously. Join the movement, change the narrative, and let’s create a world that values conscious connection.
More info →Thinking with Your Hands: The Surprising Science Behind How Gestures Shape Our Thoughts
We all know people who talk with their hands—but do they know what they’re saying with them? Our gestures can reveal and contradict us, and express thoughts we may not even know we’re thinking.
In Thinking with Your Hands, esteemed cognitive psychologist Susan Goldin-Meadow argues that gesture is vital to how we think, learn, and communicate. She shows us, for instance, how the height of our gestures can reveal unconscious bias, or how the shape of a student’s gestures can track their mastery of a new concept—even when they’re still giving wrong answers. She compels us to rethink everything from how we set child development milestones, to what’s admissible in a court of law, to whether Zoom is an adequate substitute for in-person conversation.
Sweeping and ambitious, Thinking with Your Hands promises to transform the way we think about language and communication.
More info →Black Box Thinking: The Surprising Truth About Success
From the Bestselling Author of Bounce
What links the Mercedes Formula One team with Google?
What links Team Sky and the aviation industry?
What connects James Dyson and David Beckham?
They are all Black Box Thinkers.
Black Box Thinking is a new approach to high performance, a means of finding an edge in a complex and fast-changing world. It is not just about sport, but has powerful implications for business and politics, as well as for parents and students. In other words, all of us.
Drawing on a dizzying array of case studies and real-world examples, together with cutting-edge research on marginal gains, creativity and grit, Matthew Syed tells the inside story of how success really happens - and how we cannot grow unless we are prepared to learn from our mistakes.
More info →The Paradox of Choice: Why More Is Less
Whether we’re buying a pair of jeans, selecting a long-distance carrier, choosing a doctor, or setting up a 401(k), everyday decisions—from the mundane to the profound challenges of balancing career, family, and individual needs—have become increasingly complex due to the overwhelming abundance of choice with which we are presented. We assume that more choice means better options and greater satisfaction. But beware of choice overload: it can make you question the decisions you make before you even make them, it can set you up for unrealistically high expectations, and it can make you blame yourself for any and all failures. In The Paradox of Choice, Barry Schwartz explains why too much of a good thing has proven detrimental to our psychological and emotional well-being. Synthesizing current research in the social sciences, he makes the counterintuitive case that eliminating choices can greatly reduce the stress, anxiety, and busyness of our lives. In accessible, engaging, and anecdotal prose, he offers practical steps for how to limit choices to a manageable number, have the discipline to focus on the important ones and ignore the rest, and, ultimately, derive greater satisfaction from the choices you do make.
"An insightful study that winningly argues its subtitle." —Philadelphia Inquirer
"The Paradox of Choice is genuine and useful. The book is well-reasoned and solidly researched." —New York Observer
More info →Unraveling Ambition: Living and Leading from the Inside-Out
Do you have the courage to look at its bright and shadow sides - to assess if it even belongs to you?
This book is an invitation to allow your ambition to unravel…and return to the root of your power, peace, and purpose.
In a category well beyond traditional “self-help” or “personal leadership,” Unraveling Ambition propels you into the inner workings of your inherited drive in order to reclaimwhat truly matters most to you in this life. The journey will take you through practical leadership insights, universally relatable first-generation stories, and deep existential and spiritual musings–all sprinkled with humor and heart.
For emerging and established leaders alike, Unraveling Ambition offers a provocative and timely perspective on replacing assumptions and inherited rules with authenticity and personal freedom.
More info →How the Best Did It: Leadership Lessons From Our Top Presidents
“A discerning examination of what all of us can learn from some of our most effective leaders who have held—and wielded—ultimate power at the highest level.” —Jon Meacham
David O. Stewart (author of George Washington: The Political Rise of America’s Founding Father) on the George Washington chapter:
“In How the Best Did It, Talmage Boston demonstrates rare gifts in sifting gold nuggets from the endless gravel beds of known facts about eight leading presidents, then delivering them concisely and persuasively. In his insightful study of George Washington, he finds the core of America’s first great leader without exaggerating his talents, and makes him someone from whom we can learn and cherish.”
Annette Gordon-Reed (Pulitzer-winning historian and coauthor of Most Blessed of the Patriarchs: Thomas Jefferson and the Empire of the Imagination) on the Thomas Jefferson chapter:
“Thomas Jefferson was one the most effective American leaders of his time, creating a political party that dominated American politics for more than a quarter of a century. With great insight and clear writing, Talmage Boston brings Jefferson to life as the talented leader who shaped the course of early American society.”
Ronald C. White Jr. (author of A. Lincoln and three other notable books on Lincoln) on the Abraham Lincoln chapter:
“Talmage Boston offers a wise and wide-ranging understanding of Lincoln’s leadership qualities. What makes Boston’s chapter distinct is the personal questions that challenge the reader to apply Lincoln’s values to their lives today.”
Lessons from the Drive-Thru: Real Life Wisdom for Frontline Leaders
Leading a team is hard. There is immense pressure to deliver results while leading a team of unique, diverse individuals. As a Taco Bell manager, Monica Rothgery tried muscling her way through, working extremely hard, only to produce mediocre results. Over time, she learned that her job was not to run the business but to lead the team. Once leadership became the focus, turnover decreased, the customer experience improved, and the business grew.
In Lessons from the Drive-Thru: Real Life Wisdom for Frontline Leaders, Monica uses stories from behind the counter to illustrate the power of true servant leadership. Both new and experienced leaders will learn how to:
- Shift the focus from “me” to “we” and watch the team thrive while the business grows.
- Discover the power of using uniqueness to lead with ease, authenticity, and vulnerability.
- Realize the potential to impact the lives of those of team members.
- Anticipate the unexpected and persevere with grace.
Enjoy Monica’s sometimes funny, sometimes soul-crushing stories of her journey to discover the true meaning of leadership in Lessons from the Drive-Thru.
Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
Powerful Phrases for Dealing with Workplace Conflict is an essential resource for all employees (and their managers) who are looking for help on how to navigate frequent workplace conflicts, including with their boss and other difficult people, so they can rebuild trust, collaboration, and ultimately enjoy more influence at work.
Leadership and workplace culture experts Karin Hurt and David Dye share practical and easy-to-follow tactics such as:
- Over 300 actual phrases you can use to deescalate common workplace conflict situations, build trust, and make better decisions.
- Clear examples and explanations of how phrasing will improve interactions.
- Critical communication tools to ensure workplace issues are addressed before they fester and become more difficult to manage.
- Findings, real-world cases, and inspiring stories from the World Workplace Conflict and Collaboration Survey of 5000+ people in more than 45 countries conducted by the authors.
The Mentally Strong Leader: Build the Habits to Productively Regulate Your Emotions, Thoughts, and Behaviors
Train your brain for achievement.
Award-winning, bestselling author Scott Mautz defines mental strength as the ability to self-regulate emotions, thoughts, and behaviors to achieve exceptional outcomes, despite adversity. It’s the superpower of our times. Mentally strong leaders are confident and in control of themselves and their environment; they have endurance, they stay disciplined, and stress only makes their decision-making sharper. They manage themselves internally to lead others externally.
The Mentally Strong Leader gives readers a mental exercise plan to become that person. Readers begin with a diagnostic Mental Strength Self-Assessment, and receive a customized plan of 50 proven, science-based tools to build their six core mental muscles:
- Fortitude
- Decision-making
- Confidence
- Goal-focus
- Boldness
- Messaging
Inspired by Mautz’s hit LinkedIn Learning course, “10 Habits of Mentally Strong People,” his 25 years leading some of Procter & Gamble’s biggest multi-billion-dollar businesses, and over 30 years of studying this topic, The Mentally Strong Leader relies on mental models, data and research, habit-building science, and practical tools and exercises to create enduring strength for readers.
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