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The Leadership Podcast

The Leadership Podcast

We Study Leaders

March 3, 2021

TLP244: Not All Work is Teamwork

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Carlos Valdes Dapena is the author of “Virtual Teams: Holding the Center When You Can’t Meet Face-to-Face, ” and “Lessons from Mars: How One Global Company Cracked the Code on High Performance Collaboration and Teamwork.” Both his books are based on original research into collaboration he conducted during his 17 years as an internal consultant at Mars where he worked with teams responsible for iconic global brands like M&Ms, Snickers, Wrigley’s Gum, and Iams. In this episode, you’ll hear Carlos’ ideas on how to make the workplace more engaging, more human, and more productive.. 

Key Takeaways

[2:05] In addition to being an author, Carlos also spent 15 years teaching yoga.

[6:25] Carlos was familiar with the literature on how to build better team collaboration, but nothing seemed to really be moving the needle and having an impact.

[7:15] Carlos went back to the drawing board and conducted his own research on what really makes a high-performing team click.

[9:25] What most leaders miss is understanding each individual’s core motivational needs and fueling that to collaborate with others.

[11:55] Carlos shares where he and fellow author Patrick Lencioni differ when it comes to building trust within teams.

[13:25] We can no longer do typical “trust-building” exercises in this digital world. Leaders aren’t sure how to build trust now.

[16:25] Leaders believe we can enhance collaboration and trust by doing more meetings, but people are fatigued out.

[17:25] Collaborate better by collaborating less on what matters the most. Carlos shares what he means by this.

[19:25] Leaders need to get good at recognizing when tasks require collaboration, and what tasks can be done solo.

[22:10] Carlos shares his definition of what a good meeting is, and when to use a meeting effectively.

[23:45] Organizations waste a lot of money on team-building exercises.

[28:55] We think when people don’t like one another on a team, we think of it as an interpersonal problem. Actually, it’s a problem of personal responsibility.

[32:05] We’re such an action-orientation culture that we focus solely on what you do, and not on what we did.

[35:35] Kings, leaders, and more, throughout time have always had a “right-hand man” who complemented the leaders’ strengths and weaknesses. We seem to have lost it in today’s modern age.

[39:55] Carlos shares the three criteria needed for an individual to find meaningful work.

[42:35] The best salespeople Carlos knows are lone wolves. It’s very difficult to get a good salesman to collaborate with the team.

[45:05] Listener challenge: If you want a good relationship, assume 100% responsibility for that relationship.


The Leadership Podcast is sponsored by W.S. Darley & Company.  

Founded in 1908, Darley remains a family owned and operated business, providing the highest quality equipment solutions to our country’s warfighters and firefighters.  

Learn more at darley.com and darleydefense.com


Quotable Quotes

“The paradoxical key to successful collaboration is individual motivation.” Click To Tweet “We learn to trust by learning how to rely on each other. Trust cannot artificially be created.” Click To Tweet “Not all work is teamwork..” Click To Tweet “Meetings must be engaging for everyone who is participating. Do not use meetings for straight-up information sharing.” Click To Tweet

Resources Mentioned

  • Sponsored by: Pass-life.com. Coupon Code: Duty.
  • Websites: Carlosvdapena.com, Corporatecollaboration.com & Carlos on LinkedIn
  • Project Aristotle
  • Inside Bill’s Brain: Decoding Bill Gates
Carlos Valdes Dapena

These are the books referenced during our conversation with Carlos

Lessons from Mars: How One Global Company Cracked the Code on High Performance Collaboration and Teamwork

Buy This Book Online
Buy from Amazon
Lessons from Mars: How One Global Company Cracked the Code on High Performance Collaboration and Teamwork
Buy now!
Lessons from Mars: How One Global Company Cracked the Code on High Performance Collaboration and Teamwork

Resilience: Virtual Teams: Holding the Center When You Can’t Meet Face-to-Face

Buy This Book Online
Buy from Amazon
Resilience: Virtual Teams: Holding the Center When You Can’t Meet Face-to-Face
Buy now!
Resilience: Virtual Teams: Holding the Center When You Can’t Meet Face-to-Face

The Five Dysfunctions of a Team

Buy This Book Online
Buy from Amazon
The Five Dysfunctions of a Team
Buy now!
The Five Dysfunctions of a Team

Forming Storming Norming Performing: Successful Communication in Groups and Teams

Buy This Book Online
Buy from Amazon
Forming Storming Norming Performing: Successful Communication in Groups and Teams
Buy now!
Forming Storming Norming Performing: Successful Communication in Groups and Teams

Teamwork Is an Individual Skill: Getting Your Work Done When Sharing Responsibility

Buy This Book Online
Buy from Amazon
Teamwork Is an Individual Skill: Getting Your Work Done When Sharing Responsibility
Buy now!
Teamwork Is an Individual Skill: Getting Your Work Done When Sharing Responsibility

Filed Under: Podcast Tagged With: collaboration, leadership, teamwork

TLP243: Great is No Longer Good Enough
TLP245: Why Open Hiring Actually Works

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