…a lot of what we understood about work was also related to community. So, we each had a job inside the community to build the community together.” — Ciela Share…
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TLP337: When A Leader Is Willing To Pick Up A Broom Or Pick Up Trash
…rigor to come out exactly the same way every time. [5:56] If adaptability and creative thinking are desired outputs, you need leadership levers like the Galbraith Star Model™. You design…
TLP349: Culture During Times of Change and Disruption
…have changed around our working lives, including what employers are expecting of their people. The team needs to understand what the expectations are and how they’ve changed. [37:54] Even knowing…
TLP352: A World Where Change is Fun
…the boundaries leaders put them in. [10:10] Competing priorities, the squirrel syndrome, and siloed departments lead to failed projects. [11:21] Charlotte discusses the problems that complexity brings. Complexity is not…
TLP353: Inclusion Tops Diversity
…the themes emerging from those comments, she came up with the word “respect.” These comments were all about things where people wanted to be seen, heard, and valued. [7:07] It…
TLP311: How Women of Color Redefine Power in Corporate America
…a family owned and operated business, providing the highest quality equipment solutions to our country’s warfighters and firefighters. Learn more at darley.com and darleydefense.com Quotable Quotes “[When I left my career]…
TLP289: Why Making Work Fun Is Not A Frivolous Affair
…increasingly competitive market. Key Takeaways [5:10] People do better when they’re recognized for their good work. However, managers have a horrible time giving recognition to their employees. [7:55] You need…
TLP308: Willingness Is The Fulcrum Point of Change
…relationship between the employee and the company. [14:05] Marlene discusses her latest book, From Conflict to Courage. In the workplace, Marlene says courage is not taking the easy path; not…
TLP285: Who is Responsible for Creating a Toxic Workplace?
…and employee standpoint. [9:55] Everyone should be held accountable for their behavior but, unlike the financial aspect of a company, nobody audits the culture. [11:45] Having self-awareness helps check the…
TLP279: How to Attract Talent and Absolutely Win Lifelong Fans
…between customer experience and customer service. They’re not synonymous! [7:10] Another term that gets confused with customer experience is user experience. Jon breaks down how this is different. [8:45] With…
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