Eric Kapitulik, founder and CEO of the Program Leadership, highlights the dual roles of being an effective team member and leader across various teams. Stressing the importance of excelling in both, he notes that while organizational values differ, establishing clear values is crucial. He points out that effective communication and developing a culture of accountability are key to success. Eric emphasizes that maintaining long-term success, regardless of external factors, requires a steadfast commitment to promoting a culture of accountability individually and within teams. As the conclusion of the podcast, Eric relays a moving and powerful story from his experience as a young leader.
Key Takeaways:
[03:13] Eric reflects on the challenges posed by the COVID-19 pandemic and shares the varying levels of resilience observed in people and organizations. He acknowledges the importance of teaching resilience, but emphasizes the deficiency in its practical development. Eric stresses the need for intentional stress inoculation, pushing oneself beyond the comfort zone, both physically and mentally.
[5:51] He shares his own distinction between labeling experiences as “challenging” instead of using the word “hard.” Eric also shares that the only truly “hard” experience in his life is someone’s death, but with other challenges, viewing them as opportunities for growth and improvement rather than genuine hardship. He acknowledges the universal nature of facing challenges and highlights the importance of embracing them as chances to grow and get better.
[8:10] Eric mentions that, while he is the program’s founder, he attributes its success to the collaborative efforts of the team. He recognizes that with effective communication and leadership skills, the program evolved and now collaborates with 160 athletic teams annually.
[12:14] He acknowledges the challenges of creating stable plans, as circumstances tend to change every six months, in discussing long-term planning. Despite having financial goals for the program, he emphasizes the importance of standards over goals. While goals focus on performance, standards revolve around behavior. The uniqueness of the program lies in the need to embody their advice authentically. Rather than solely concentrating on goals, he explains the significance of daily behavior in achieving success; when standards are consistently upheld, desired outcomes naturally follow.
[14:48] Eric explains the systemic nature of goal-setting within organizations, driven by the benefits of achievement and consequences of failure. Leaders are encouraged to identify and communicate their organizational values, which become the foundation of the company’s culture. Daily standards, aligned with these values, are considered crucial for reinforcing the desired culture. He then highlights the challenge of claiming a culture, such as discipline, without consistent daily adherence to established standards. Eric gives focus on the significance of organizations being true to their stated values, implementing standards that support them, and fostering a culture of accountability for sustained success.
[17:44] He mentions the importance of reinforcing positive behavior in addition to holding individuals accountable for not meeting standards. Eric advocates for fostering courage in everyday situations, such as addressing bullying or having children take responsibility for their actions. He also shares the need for consistent debriefs within organizations to assess what’s going well, what needs improvement, and promote a continuous improvement mindset.
[24:30] Eric emphasizes the importance of both individual and team roles in achieving success. He explains the dual responsibilities of being a great teammate and leader on various teams, and there is a need to excel in both roles. However, he acknowledges that values may differ across organizations but also stresses the importance of having clear values. He shares the key factors for success, which are effective communication and fostering a culture of accountability. Long-term success, regardless of external factors, requires a non-negotiable commitment to a culture of accountability at both the personal and team levels.
[27:44] As he reflects on his past mistakes, Eric acknowledges the profound impact of a specific realization—being the man one would want their daughter to marry. This shift in perspective becomes a pivotal point for Eric, and addresses the need to overcome the impulse to prove oneself right, and there must be value of open discussions and being receptive to improvement. Although the journey towards improvement must be embraced, he still encourages a mindset of continuous growth and learning.
[35:21] Eric reflects on one of his experiences in his military days, he reinforces the importance of demonstrating courage in the face of fear. Eric urges leaders to embrace moments that make them nervous, emphasizing the value of making choices aligned with one’s principles to avoid living with regret. He draws parallels to personal growth and change, and the transformative power of courage in leadership.
[37:18] Closing Quote: Remember, no person was ever honored for what he received. Honor has been the reward for what he gave. – Calvin Coolidge
The Leadership Podcast is sponsored by W.S. Darley & Company.
Founded in 1908, Darley remains a family owned and operated business, providing the highest quality equipment solutions to our country’s warfighters and firefighters.
Learn more at darley.com and darleydefense.com
Quotable Quotes:
"We need to be deliberate about stress inoculation, both as individuals and as a team.” Click To Tweet “We must expose ourselves to uncomfortable situations, holistically, to expand our comfort zones and enhance our resilience.” Click To Tweet "Everything we do on a day-to-day basis is challenging." Click To Tweet "The only hard thing for us is death, but the rest are challenges." Click To Tweet "If you can't effectively communicate, you can't lead.” Click To Tweet "Standards are behavior-based; goals are performance-based." Click To Tweet "Goals reinforce what we want to achieve, while standards reinforce how we are expected to behave while achieving them." Click To Tweet "There are benefits for achieving goals, and there's systemically consequences if we don't." Click To Tweet "As leaders, find out your value system as an organization." Click To Tweet "Things always change, so you need to look at everything to make the best decision." Click To Tweet "The keys to success include figuring out values, establishing standards that reinforce those values, and fostering a culture of accountability around them." Click To Tweet
This is the book mentioned in our discussion with Eric:
Resources Mentioned:
- The Leadership Podcast | theleadershippodcast.com
- Sponsored by | www.darley.com
- Rafti Advisors. LLC | www.raftiadvisors.com
- Self-Reliant Leadership. LLC | selfreliantleadership.com
- Eric Kapitulik LinkedIn | www.linkedin.com/in/eric-kapitulik
- The Program Website | www.theencouragers.com
- Eric Kapitulik Twitter | @erickapitulik6
- The Program Twitter | @theprogramorg
- The Program Instagram | @theprogramorg
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