With every interaction, businesses win or lose share. Each touchpoint – be it with customers, distributors, or even employees – presents an opportunity to either build brand loyalty or erode it. Listen in as Jon Picoult shares how to create experiences that don’t just satisfy, but impress. Jon is the author of “From Impressed to…
TLP278: Passive-Aggression is Toxic
The Leadership Podcast co-hosts cover passive-aggressive behavior at work: Why it occurs; the toxic effect it has on people and the environment; ways to recognize it; and how to alter the conversation for a healthier culture. Key Takeaways [1:35] If you’ve got a question or an issue, just reach out to either Jim and Jan…
TLP277: Upskilling & Reskilling: The Leader’s Response
In this episode, the hosts of the podcast dive into the leadership implications of upskilling and reskilling. With the certainty of uncertainty, leaders need to step back and take the time to interpret the meaningful outside, and the implications for talent acquisition and talent retention (get and keep employees). Listen in as Jim and Jan…
TLP276: The First 90 Days
Jason Randall is the author of Beyond The Superhero: Executive Leadership For The Rest Of Us. Jason lays the groundwork for what new leaders need to focus on in the first 90 days of their new role. He also shares how leaders, with impossible expectations, are able to meet the demands without losing their cape….
TLP275: Why We Want What We Want
Luke Burgis is the author of Wanting: The Power of Mimetic Desire in Everyday Life. Luke shares why we want what we want, and how to free ourselves from chasing unfulfilling desires. Adam Grant says that Luke makes a “startling case that many of our goals are merely reflections of what we think others want.”…
TLP274: Brave At Work
Jim Detert is the author of Choosing Courage: The Everyday Guide to Being Brave at Work – a research-based guide for standing up and speaking out skillfully at work. Have you ever wanted to disagree with your boss? Speak up about your company’s lack of diversity or unequal pay practices? Make a tough decision you knew…
TLP273: Overcoming Fatal Human Flaws
In Provoke: How Leaders Shape the Future by Overcoming Fatal Human Flaws, renowned strategy consultant and best-selling author Geoff Tuff explains how people tend to act tentatively in the face of uncertainty, and shares the tools we need to do things differently. Key Takeaways [3:50] Geoff loves being in ironic situations and exploring the concept…
TLP272: The Four Elements of Trust
Sandra Sucher is a professor of management practice at Harvard Business School and an internationally recognized researcher on the subject of trust. Sandra shares her research findings about trust, and why leaders are often working against their natural instincts once they’ve been promoted. Trust is not just one thing we have to develop, it’s four…
TLP271: The Great Resignation
res·ig·na·tion /ˌrezəɡˈnāSH(ə)n/ noun an act of retiring or giving up a position.“he announced his resignation” the acceptance of something undesirable but inevitable.“a shrug of resignation” Join Jim and Jan in a unique episode as they share their latest thoughts about talent – acquisition, retention and meaning. We are seeing a huge reshuffle taking place, and…
TLP270: The Science of Positivity
As leaders focus on short-term results, tactical issues, quarterly numbers, and the crisis of the day, Kim Cameron shares an untapped and hidden resource that provides four-times better results. This is Kim Cameron’s second appearance on The Leadership Podcast, and he shares how leaders can be effective energizers for short-term yield, and long-term gain. Kim…
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