[6:39] You have to get through a bunch of no’s to get to a yes.

[8:40] Most people aren’t even able or willing to make the extra commitment to follow up and establish a meaningful connection.

[9:19] Which famous billionaire lives by a to-do list, and said he just didn’t have the time to learn to use a calendar?

[14:15] Kevin tells of his transition from chasing and achieving monetary goals that disappointed, to choosing and accomplishing purposeful objectives that fulfilled.

[18:04] The simple secret Ken Blanchard shared with Kevin that changed his life.

[18:48] How every day, Kevin wants to make sure he’s providing life-changing hope and knowledge, so that other people can fulfill their potential.

[23:20] Kevin praises his mentors — from a seventh grade teacher to a CEO who carefully and effectively mentored him.

[28:03] Kevin usually encounters leaders at the top of the organization that have always had and continue to have a lot of flaws — they just play to their strengths.

[30:44] Why slowing down and doing less will make you more effective.

[35:15] Whatever the metric is, be clear on that standard and don’t waver. But at the same time, don’t be rude, mean, inconsiderate or authoritarian in your workplace style.

“The more successful they are, the more likely they are to say yes.”

“Life is about making an impact, not making an income.”

“I hear from all walks of life. A woman who’s running a bakery in Zambia e-mailed me last week asking some business advice — It feels like I’m doing what I was meant to do.”

“Doug Conant wrote, It all comes down to being tough on standards and tender-hearted on people.”

“When I talk to people about employee engagement, which is really just how connected you feel to work, it usually comes down to growth, recognition and trust in the workplace.”