Shawn Trisler – Charting a Course to Weather Any Storm Co-hosts Jan Rutherford and Jim Vaselopulos interview Shawn Trisler, Senior Principal Operations Analyst at General Dynamics Information Technologies. Shawn retired from the Navy after 27 years, and was commissioned as an Operations Limited Duty Officer. Shawn now works on ballistic air and missile defense, keeping…
TLP019: If You’re Not Making Mistakes, You’re Not Pulling Hard Enough
Jacqueline Molnar – Global Teams Handle Adversity Fearlessly When They’re Diverse and Purposeful Co-hosts Jan Rutherford and Jim Vaselopulos interview Jacqueline Molnar, Senior Vice President and Chief Compliance Officer at Western Union. Jacqueline has 20 years of experience as an attorney and compliance officer, focusing on AML/CFT (Anti-Money Laundering / Combating the Financing of Terrorism),…
Patagonia Prep #3 – Organic Chemistry
In college many years ago I remember being terrified before my Organic Chemistry final. This was a difficult class, renowned at the University of Illinois for being a GPA killer. Memorization of hundreds of formulas was critical. This was not my forte. Compounding this uphill task was the fact that I had to learn most…
TLP020: The Leader’s Recipe for the Emotional Cocktail
Dr. Christophe Morin – How to naturally, ethically, and effectively create the bottom-up effect of followership Co-hosts Jan Rutherford and Jim Vaselopulos interview Dr. Christophe Morin, CEO and Chief Pain Officer at SalesBrain. With over 30 years of experience in marketing and business development, Christophe is passionate about understanding and predicting consumer behavior using neuroscience….
TLP018: Confidence, Humility, Humor & Corporate Culture
Colleen Abdoulah – on Diversity and Inclusion Practices for a WOW! Culture. Co-hosts Jan Rutherford and Jim Vaselopulos interview Colleen Abdoulah, former Chair and CEO of WOW! Colleen, who was the only female CEO at a top-ten cable operating company, is widely respected for her passionate focus on customer experience and company culture. In this episode,…
TLP017: Leadership Lessons from Sarajevo to Timbuktu
Chris Schmitt – A Rucksack of Best Practices to Build Trust For Any Team Co-hosts Jan Rutherford and Jim Vaselopulos interview Lieutenant Colonel Christopher Schmitt, as he transitions from special operations leadership to corporate advisor after 30 years of military service. Starting his career as an enlisted soldier at the age of 17, he understands…
TLP016: Leadership and the Customer Experience
Bruce Temkin – How do you align the direction and the perception of all the people who are following you? Co-hosts Jan Rutherford and Jim Vaselopulos interview Bruce Temkin, Customer Experience Transformist and Managing Partner of Temkin Group. Bruce is widely viewed as a customer experience visionary, helping large companies define and accelerate their customer experience…
Patagonia Prep #2 – Jim
It’s about a month out before we leave for Patagonia. In fact, one month from today on October 19th, we will be traveling from Buenos Aires to El Chalten at the southern tip of Argentina. On October 20th we’ll be doing a gear check and our final preps before we head out the next morning….
TLP015: GORUCK Your Way to Leadership
Jason McCarthy – Building a community of leaders can be as simple as going for a walk/ruck! Co-hosts Jan Rutherford and Jim Vaselopulos interview Jason McCarthy, Founder and CEO of GORUCK, a company that makes rucksacks (also known as backpacks), and runs rucking events similar to the Special Forces selection process. Jason reveals why and how…
TLP014: Vision, Values, and Humor at the Top
Scott Page – The power of a CEO to transform a complex organization in a complex industry Co-hosts Jan Rutherford and Jim Vaselopulos interview Scott Page, Chief Executive Officer of Colorado Business Bank and Arizona Business Bank, on his experiences as a CEO, particularly regarding how the CEO position is distinct from all others. Scott…
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