[9:47] In the military, Sudip learned to rise to challenges. Work out, strengthen your mind, and keep your principles. You are responsible for the people you lead.

[11:58] Optimism is contagious but maintain realism. Leadership balances the qualitative and quantitative aspects. Vision is qualitative. Profit margins are quantitative. Balance optimism and realism.

[20:42] Authenticity lets you make the tough decisions in the right way. Sudip recalls working on the insurgent who had just killed his friend.

[22:43] Communicating well is the one critical skill that 91% of employees in a Harris Poll said that leaders lack. The same survey said business leaders and managers lack emotional intelligence in how they communicate. Praise success and take the blame for mistakes. The buck stops here.

[31:35] Studying is different from being in the field. You can prepare so much, but fresh challenges will come, and you will be shot at. Go back to your training and stick with your principles, and learn from it.

[35:06] Sudip speaks to groups and uses the funds to help injured veterans. He translates experiences from the emergency room and the military into lessons tailored to the audience. Leaders are born, but they are not born leaders. Sudip froze at his first medical code. Leaders learn from their mistakes and experiences. They have to learn the quantitative and qualitative aspects of their roles.

[36:39] Successful people have grit. Find your grit and be the leader you want to be. Passion goes with grit and perseverance. Use your life’s experiences to improve. Sudip says if he can go from freezing at a code to becoming a leading physician, then anyone can use their grit to improve and succeed.

“Being a servant leader, you serve the people you lead.”

“Courage isn’t necessarily the absence of fear. It’s just knowing that there’s something larger.”

“[Emergencies] bring you to the edge of your discomfort and you learn from it so that you can be a better leader later.”

Leaders balance confidence and optimism with the realities of a tough situation.

“If you can’t inspire yourself, how the heck are you going to inspire others?”

“Mistakes are good. Mistakes mean decisions are being made, and we’ll fix [the mistakes].”

Authenticity overcomes concerns about being liked.

“We like to be liked as leaders … but … you have to balance the qualitative and the quantitative.”

“Healthy and productive communication requires connection, but it also requires authenticity.”

“When there’s success, give credit. When there’s error, take the blame.”

Find your grit.

“In history, no leaders have had to process so much information to make a simple decision.”

It’s easy to be a giver, considering all that has been given to you by so many.