Featuring Mike Figliuolo – Managing Director of thoughtLEADERS LLC and Founder at Executive Insight 16
Summary & Ideas for Action
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Our guest, Mike Figliuolo – Managing Director of thoughtLEADERS LLC and Founder at Executive Insight 16 discusses the elusive ROI of leadership training.
[2:20] What’s one of the biggest shortcomings you see in leadership development? People have to invest in themselves.
[3:00] Is this an OD issue? It’s about setting expectations.
[6:20] Do most leaders try to grow their organization by growing their people?
[7:55] The ROI of leadership training. Effective organizations establish a “standard,” and apply it to real-world problems and opportunities.
[9:30] Four levels of evaluating training: Reaction, Learning, Behavior and Results. Look for tangible indicators/behaviors.
[11:00] Look for specific quantitative measurements – versus “false measurement dynamic.”
[13:50] What don’t people invest? Is there a performance gap? If you were driving home and you had a flat tire, would you get it fixed? Of course! Why would you run with things that are broken? What’s the opportunity cost?
[15:45] Good options for stretching your people? Are mistakes OK?
[21:00] Game theory – guessing if I do this you will do that… and if I do that, you will do this…
[22:20] Key question when developing your team: What this a good use of your day?
[27:30] What to expect from the event in NYC?
[32:00] What will be learned from this forum?
- “There is no leadership dilemma. Just reality.”
- “The less power you have the more strategic you need to be.”
- “Create space for yourself mentally to think strategically.”
Mike Figliuolo is the founder and managing director of thoughtLEADERS, LLC, a professional services firm specializing in leadership development. He is the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership and is a nationally recognized speaker and blogger. Before founding his own company, he was a consultant at McKinsey & Co., and an executive at Capital One and Scotts Miracle-Gro.